KAP International Communicatie Advies

Chopinlaan 68
5653 EX Eindhoven
tel. 040-2121385
KvK 17128940

ADVISORY AND TRAINING SERVICES

Company Outline
KAP International provides a wide range of English communication skills, cultural and management advisory and training services to the broad corporate community. We place a particular emphasis on genuinely understanding customer needs in order to improve international communication, service and overall performance. KAP International recognises the need for effective English language communication and cultural recognition in any international business transaction and incorporates Asian, European, Middle Eastern and Western concepts in its consultation and training services. We specialise in transacting with people from various cultures in the corporate, service and retail sectors and provide a comprehensive package of services to facilitate streamlined business transactions.


How we can assist your organisation
With globalisation, the Economic Union and the expanding number of international mergers and acquisitions, the common form of communication will have to be in English. For any international business transaction to succeed and for your company to grow and remain profitable, you and your colleagues will require a strong command of the English language and a good cultural understanding. Good communication and cultural awareness will lead to better employee relations and higher customer satisfaction levels. We incorporate our cultural business knowledge with English language communication in order to improve your English, cultural understanding as well as the business as a whole. Our courses are designed for your specific needs and are fully interactive.


Types of training and advisory services
  • English grammar
  • English for specific industries:
    • Accounting
    • Airline
    • Banking
    • Finance
    • Hospitality
    • Human resources
    • Information technology
    • Marketing
    • Sales
    • Secretarial
    • Telecommunications
  • Change management
  • Conflict management
  • Cultural awareness
  • Customer service
  • General speaking skills
  • Interpersonal skills
  • Japanese business etiquette
  • Japanese language
  • Leadership development
  • Team building (cross-cultural)
  • Meeting skills
  • Negotiation skills
  • Presentation skills
  • Writing skills
    		•


    The main benefits of our services
    All staff will be able to communicate more effectively on an international level. Overall service, performance and customer satisfaction levels shall be improved. Customer and employee relations and retention levels shall be enhanced. Your organisation's bottom line business objectives shall be met.


    For further information, contact Armita Moonen-Farokhzadeh on 040-2121385 or armita@kap-int.com


    Cultural awareness
    Our cultural awareness training programmes and advisory services are designed specifically for those of you who have to deal with people from various cultures at both a business and personal level. We provide Western and Asian cultural awareness training as well as individualized advice on how to deal with certain intercultural situations. We also have specific training and advice on Japanese cultural awareness, language, business protocol and life in Japan as a foreigner.
    Back